If you report defects with photos/videos during or shortly after delivery/installation, we can review the case. Depending on the situation, we may arrange part replacement, repair, re-production, or when applicable, a refund/partial discount.
How are production or shipping defects resolved?
Özel ölçü mobilya tasarımı, ölçü alma, sipariş, ödeme, üretim ve teslimat süreçleri hakkında en çok merak edilen soruları sizin için yanıtladık. Kafamdaki Mobilya ile mobilyanızı tasarlamadan önce ihtiyaç duyabileceğiniz tüm bilgilere buradan ulaşabilirsiniz.
- How does the Kafamdaki Mobilya purchasing process work?
- If I need to change measurements after ordering, how does the process work?
- Do you offer corporate and professional services?
- How can I place an order?
- What is included in the price of a custom-made furniture order?
- Is it possible to request a custom design outside the configurator?
- Who performs the installation?
- What is the delivery time?
- Is there an assembly guide?
- What happens if there is a measurement mismatch during installation?
- Do we need to prepare anything before installation?
- Are delivery and installation included in the price?
- Which cities do you deliver to and provide installation in?
- Can I change the delivery address after ordering?
- Is assembly / installation included?
- Can I choose the delivery day?
- Do you offer fast delivery?
- How can I track my order?
- How can I submit requests or complaints?
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How are production or shipping defects resolved?
How are production or shipping defects resolved?
How are production or shipping defects resolved?
If you report defects with photos/videos during or shortly after delivery/installation, we can review the case. Depending on the situation, we may arrange part replacement, repair, re-production, or when applicable, a refund/partial discount.